POLICIES
CANCELLATION POLICIES
Standard rate
- If canceled up to 1 day before arrival, no fee will be charged.
- If canceled later, 100% of the total price of the reservation will be charged.
- In case of a no-show, the total price of the reservation will be charged.
Booking modifications can be made once up to one day prior to your original arrival date. Please contact us to make any necessary changes
Non refundable
If this booking is canceled, or modified, the total reservation rate will be charged. This policy does not allow for a refund under any circumstances.
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La Cocoteraie Ecolodge cannot be held accountable for any weather events, natural disasters, or flight/boat cancellations that may occur.
PAYMENT POLICIES
All payment made by Visa, Mastercard, or Amex will be charged an additional 3% to cover bank fees. At La Cocoteraie you can pay at the end of your stay with either card or cash.
All prices of the tents include 11% government tax and 10% service. Our restaurant's prices are subject to 10% government tax and 7% service.
BEST PRICE GUARANTEED
Book your stay at La Cocoteraie directly with us and enjoy the lowest rates. Plus, if you find a lower rate anywhere else, even if it's one we didn't know about, just let us know and we'll match it with our Best Price Guarantee*. Booking directly with us is the best way to ensure you're getting the best deal on your stay in the tropical paradise of Gili Trawangan
*The price needs to be reviewed first.